Press Release - FLi to handle KTM's parts & accessories distribution in the UK - with immediate effect
With immediate effect, FLi Distribution will take over the handling of all UK parts and accessories orders previously handled by KTM Bike Industries from Austria.
Historically KTM have been able to supply our UK dealer network with parts and accessories from their warehouse in Austria. With the increased admin and costs due to be incurred by both KTM and the receiving UK dealer as a result of the new deal between the UK and the EU, this is no longer financially sustainable.
This new distribution model just concerns KTM's P&A business, including all their in-house brands, external brands and frames. It does not include the bicycles and eBike side of the business. That will continue to be supplied to dealers direct from Austria, with FLi working as KTM's UK agent, and point of contact for all dealers.
The bikes distribution model remains unaffected because KTM bikes / ebikes are MADE IN AUSTRIA meaning no duty needs to be paid by the receiving dealer.
Obviously this previously unnecessary step in the supply chain will result in some increased costs to dealer and end consumer, but the alternatives all actually resulted in more costs, so we have been left with this as the best solution for our customers and supplier.
All back orders on KTM's system will be moved to FLi and dealers will be notified directly. Where necessary new FLi b2b accounts will be created and the new orders confirmed via the FLi system.
The team here are working as fast as we can to create the new accounts and set up all the new products on our system and working out the new trade prices. Please be patient during this challenging time.
Any dealers who have access to the KTM b2b, please note we should be able to supply everything you see on there, so if you need us to add products so you can get them, let us know and we'll make sure that product is listed as a priority for you.
If you have any questions about this, your orders, new accounts or new orders, please contact us.